Frequently Asked Questions

Here's where you'll find the answers to the questions we are asked the most, but if you don't find the answer to your particular question, please feel free to Contact Us and ask!  We'll be adding to this F.A.Q. page as the questions keep rolling in!

Q:  What is the bit rate, (quality), of your Digital Downloads?

A:  Whenever possible, we create our MP3 downloads from the highest quality original wave file, (.wav), available to us, (usually from the original                     44.1kHz/16 bit  masters).  We use a Variable Bit Rate compression method that applies more compression during louder parts and less compression         during softer parts of a song.  This method provides a high quality MP3 without introducing "white noise" or unnecessary file size and it maintains               better dynamics to reflect the mood and energy of the original as the producers intended.  This method results in an average bit rate of 237kbps and         an average file size of 7.85mb per song.  Songs with different dynamics and lengths will result in different kbps rates and file sizes.  Upon request, we       will be glad to provide an additional custom download at any standard kbps rate you desire with proof of purchase and if requested within 30 days.

Q:  Why am I not able to combine physical and digital products for one purchase transaction or even multiple digital products?

A:  Our website is built on a WIX.COM platform and our Digital Downloads are managed by the WIX Music App.   Currently, WIX Music does not offer a           standard "Shopping Cart" feature and all digital purchases must occur immediately after making your selection and only one-at-a-time.  All physical           merchandise, (CD's, Download Cards and other), is managed by the WIX Store App. which does have a shopping cart feature and will allow you to           purchase multiple physical products in multiple quantities and go to checkout at your leisure to make all physical purchases in one transaction.  We           apologize for any inconvenience this may cause you and we have petitioned WIX to add a "Shopping Cart" feature to the WIX Music App. and allow it       to work in concert with the WIX Store. 

Don't see the answer to your question(s) here?  Please feel free to Contact Us and ask!

Copyright © 2018 JC Music Connection.  All logos and registered trademarks are the property of their respective owners.  All rights reserved.

Boat Rocker Records
Right Cut Records

Our Partners:

This site was designed with the
.com
website builder. Create your website today.
Start Now